We boast 20 years of profound expertise in international trade of automotive parts, backed by a dedicated team of seasoned professionals who have honed their skills and knowledge over two decades. Our core strength lies in our meticulously established and fully developed supplier network, which guarantees top-notch quality across all product lines. We take pride in our stringent quality control measures that ensure every component we offer is of the highest standard. Trust us to deliver not just auto parts, but also peace of mind through reliable, high-quality solutions in the global marketplace on Alibaba.com.
In essence, our company's key advantage is our unique combination of extensive experience and a robust supply chain with assured quality, making us your trusted partner in the realm of international automotive components trading.

Q1. Could you share your company's experience in the auto parts industry? 

A: Our team boasts more than two decades of expertise in the auto parts sector.

Q2. Are you a trading company or a factory? 

A: We function both as a factory and a trading company.

Q3. What range of products does your company offer?
 
A: We supply a wide variety of automotive components, including:

Auto Rubber Bushings: Engine mounts, shock mounts, center bearings, differential mounts, control arm bushings, stabilizer bushings, and various other suspension bushings.

Suspension Components: Shock absorbers, control arms, ball joints, tie rod ends, and steering racks.

Drivetrain Parts: CV joints, drive shafts, and CV joint boots.

Brake System Components: Brake pads, brake discs, brake master cylinders, and wheel cylinders.

Engine & Cooling System Parts: Fuel pumps, water pumps, radiators, gasket kits, and engine belts.

Q4. In which countries have you exported your products? 

A: We have exported to an extensive list of countries across continents:

Asia: Iraq, Lebanon, UAE, Turkey, Thailand, Malaysia, Indonesia, Vietnam, Cambodia, Myanmar, Kyrgyzstan, Uzbekistan, Georgia, Azerbaijan, Armenia, Kuwait, Bahrain, Jordan, etc.

Europe: Russia, Kazakhstan, Ukraine, Greece, Italy, Spain, Norway, Ireland, etc.

Oceania: Australia, Fiji, Kiribati, New Caledonia, New Zealand

Americas: Canada, Jamaica, Cuba, Brazil, Peru, Chile, Suriname, etc.

Africa: Nigeria, Angola, South Africa, Ghana, Kenya, Tanzania, Cameroon, Mozambique, Zambia, Egypt, Algeria, Libya, Zimbabwe, Mauritius, etc.

Q5. Do you currently have agents representing your brand? 

A: At present, we don't have appointed agents.

Q6. What is the minimum order quantity (MOQ) for each item? 

A: We primarily operate on a spot sales basis; hence, if the items are in stock, there is no specific MOQ limit, and generally, an MOQ of 20 pieces is acceptable.

Q7. How long is the delivery time? 

A: For items in stock, delivery typically takes around 1 to 5 days. For goods requiring manufacturing based on your order, it ranges from 1 week up to 1 month.

Q8. Do you provide guarantees for your products? 

A: Absolutely, we offer a 1-year quality guarantee for all Lumo brand spare parts.

Q9. Do you possess any certifications?

 A: Yes, we hold certifications such as ISO 9001 and SGS among others.

Q10. What services can you offer if we purchase your brand products? 

A: By choosing our brand, we provide the following support services:

Customized promotional materials, including brochures, leaflets, t-shirts, shopping bags, and so forth.

Facilitating connections with similar market customers for potential purchases.

Online advertisements to promote your business.

Q11. How do you handle quality complaints? 

A:We commit to responding to customer concerns within a 24-hour timeframe.

Should there be a batch-wide quality issue, we will promptly dispatch our technical team to your warehouse to inspect the goods and replace them with high-quality products free of charge.

Q12. Are there any benefits to becoming your agent? 

A: As our agent, you would enjoy:

Exclusive special discounts on our products.

Eligibility for amazing gifts upon achieving our annual sales target!